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Firi runs one of the Nordics' largest crypto exchanges. With Aritma, their finance team replaced manual bank approvals with an automated withdrawal flow built directly into their own systems.
Aritma makes many of our processes much easier. We work much faster, we have fewer errors, and a lot is now automated.
Firi is one of the Nordic region's largest crypto exchanges, with over 400,000 customers across Norway, Denmark, and Sweden. Firi makes it safe and easy for customers to buy and store crypto.
Manual bank approvals and ERP-only workarounds were not built for the volume of customer withdrawals Firi processes across the Nordics.
Aritma's API Platform powers Firi's automated withdrawal flow, with bank connections and approvals handled by a single system rather t many.
Faster processing, fewer manual errors, and a withdrawal flow built into Firi's own systems instead of the bank's.
Firi is one of the Nordic region's largest crypto exchanges. With over 400,000 customers across Norway, Denmark, and Sweden, the platform handles a constant flow of deposits and withdrawals every day. For Firi's customers, depositing money is straightforward. The withdrawal side is where things get more complex.
Every customer withdrawal needs to land in the right bank account, at the right time, with the right approval. Traditionally, that means one of two things: an ERP system, or someone logging into the bank to approve the transaction manually.
– In the past, many of our processes were very manual. Either you went via an ERP system, or you went into the bank manually and approved there, notes Bilal Safdar, Head of Finance at Firi.
At Firi's scale, neither option was sustainable. Customer requests to automate the withdrawal process kept arriving. And the team needed a partner that could support not just Norwegian operations, but Firi's expansion across the entire Nordic region.
Firi chose Aritma because the use case fit. They needed a system that could automate the withdrawal flow, scale across the Nordics, and integrate cleanly with the systems Firi had already built.
– We were looking for something that has scalability, not only in Norway but also across the Nordic region. We needed a system that speaks the same language as us, has the same ambitions, and can be used in several places, Safdar notes.
With Aritma's API Platform, Firi registers withdrawal requests in its own internal systems, and Aritma sits as a sub-system inside the approval process. The bank connection, the approval routing, and the payment execution all flow through Aritma rather than requiring anyone to log into the bank directly.
The shift has changed how Firi's finance team works day to day. The withdrawal flow that used to require manual bank approvals now runs through Aritma as part of Firi's own approval process.
– Internally for us, Aritma makes many of the processes much easier. We work much faster, we have fewer errors, and a lot is now automated. It is also very easy to integrate with our own systems, which makes it easier for us to manage how we build the systems around banking and our internal tools, Safdar notes.
The impact is concrete. Fewer manual steps. Fewer personal errors. Fewer people inside Firi's banking systems. And a foundation that scales as Firi continues to grow across Norway, Denmark, and Sweden.
– This solves a major time crunch and changes how we work, resulting in fewer errors and fewer people inside our banking systems.
Ready to automate your payment operations like Firi? Discover the power of the Aritma API Platform for your business. Contact our sales team today and start your journey towards seamless banking integration.
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